Project Management Learning Objectives
LEARNING OBJECTIVES FOR
PROJECT MANAGEMENT IN TELECOMMUNICATIONS
Week 1, Session A Introduction to Project Management and
the Project Cycle
Week 1, Session B Managing the Project Cycle
Week 2, Session A Time Value of Money
Week 2, Session B Discounting Exercises and Measures of
Project Worth
Week 3, Session A Economic Cost/Benefit Analysis
Week 3, Session B Economic Cost/Benefit Analysis and Least
Cost Analysis
Week 4, Session A Introduction to Project Implementation
Week 4, Session B Analyzing the Project Environment
Week 5, Session A Organizational Structure and the Role of
the Project Manager
Week 5, Session B Organizational Structure and the Role of
the Project Manager
Week 6, Session A Teambuilding and Leadership
Week 6, Session B Teambuilding and Leadership
Week 7, Session A Project Breakdown Structure
Week 7, Session B Project Breakdown Structure
Week 8, Session A Project Planning with CPM
Week 8, Session B Project Planning with CPM
Week 9, Session A Computer-Based CPM: InstaPlan
Week 9, Session B Computer-Based CPM: InstaPlan
Week 10, Session A Scheduling and Resource Allocation
Week 10, Session B Scheduling and Resource Allocation
Week 11, Session A Budgeting and Cost Control
Week 11, Session B Budgeting and Cost Control Using QUATTRO
Week 12, Session A Use of Database Management Software
Week 12, Session B Database Management Software PARADOX
Week 13, Session A Project Reporting and Management
Information Systems
Week 13, Session B Implementing Change and Management
Systems
Week 14, Session A Procurement of Goods
Week 14, Session B Procurement of Goods
Week 15, Session A Procurement of Works
Week 15, Session B Project Start-Up Workshops
Week 16, Session A Use of Consultants
Week 16, Session B Planning for Maintenance
WEEK 1-A
TOPIC: INTRODUCTION TO PROJECT MANAGEMENT AND PROJECT CYCLE
LEARNING OBJECTIVES
To understand role of project management and the Project
Cycle and the importance to project management of the project
appraisal, planning and determining the feasibility of the project
prior to implementation. Specifically, to be able to identify
these elements in the telecommunications sector.
To know the phases of the project cycle.
To know the various types of feasibilities that a project
should be appraised for.
TESTS AND MEASUREMENTS
The discussion summary that identifies parallel examples in
the Project Cycle for the telecommunications sector and
transmitting the list to the faculty. Identify key points in
paper by Bruce.
To identify the phases of the Project Cycle.
To develop a list of data requirements for the
telecommunications sector in the preidentification phase.
To identify and discuss the five feasibilities in the
framework of a telecommunications project.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are the importance of careful planning and appraisal.
Participants should describe the role of the project manager in
its various facets of coordination, leadership, integration.
The phases of a project cycle are as follows:
Phase 1: Preidentification,
Phase 2: Identification
Phase 3: Preparation
Phase 4: Appraisal
Phase 5: Implementation
The various feasibilities of a project are:
1. Technical Feasibility
2. Economic Feasibility
3. Financial Feasibility
4. Social Feasibility and Environmental Issues
5. Institutional Feasibility
WEEK 1-B
TOPIC: MANAGING THE PROJECT CYCLE
LEARNING OBJECTIVES
To understand the importance to Project Management of the
clearly defining the project objectives and how the Logical
Framework technique can help the overall management of a project.
To know the main points of the project appraisal process.
To know the concept of the Means-Ends Chain and the Hierarchy
of Objectives.
To apply to the Project Cycle structure and analysis to a
telecommunications project.
TESTS AND MEASUREMENTS
The discussion summary regarding the project appraisal
process, the hierarchy of objectives, and use of the Logical
Framework technique.
Case study on Country Z. The group should prepare an action
plan based on this case study. Tasks are to recommend strategies
to speed-up implementation and determine how factors also
influence other aspects of the project cycle.
Sketch out the cycle for the Country Team Project or another
telecom project following the outline in Youker and Baum
materials.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are the level of objectives, the goal hierarch, and the
Means-End Chain.
The Hierarchy of Objectives are policy, strategic, and
operational objectives. The Means are the inputs and the Ends are
the outputs.
The case study action plan should follow the elements
described as constraints on the project in the Country Z case
study.
The project cyle should incorporate the key points of Baum
and Youker's article on "Managing the Project Cycle for Time,
Cost, and Quality: Lessons from World Bank Experience." This
should be followed in preparing the project cycle for the team's
project.
WEEK 2-A
TOPIC: TIME VALUE OF MONEY
LEARNING OBJECTIVES
To understand the importance to Project Management of being
able to compare costs and benefits. To understand the concepts of
the Time Value of Money and Resources.
To know how to calculate the compounding and discounting
rates for a project.
To be able to apply the concepts of compounding and
discounting to telecom projects and investment.
TESTS AND MEASUREMENTS
The discussion summary regarding "Comparing Costs and
Benefits". Identify parallel examples in telecom sector.
The Problem Set No. 1: "The Value of Resources Over Time," on
pg. 4 of the Participant manual in 2-A. Summarize group response
to transmit to faculty.
Individual participants complete "Techniques of Compounding
and Discounting: A Self Teaching Manual," on pg. 6-24 of the
manual (Book of Tables optional, answers in manual).
Quiz question on what is the purpose of discounting.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are that cost-benefit analysis includes considerting
feasible alternatives, choosing the promising ones, identifying
all of the costs and benefits or returns, and determining which
alternatives has the highest return for the capital investment.
The solution to the problem set No. 1 are provided in the
Instructor's Guide for this lesson.
The answers are provided in the self-instruction manual.
The answer to the quiz question should equate cash flows over
time.
WEEK 2-B
TOPIC: DISCOUNTING EXERCISES AND MEASUREMENTS OF PROJECT WORTH
LEARNING OBJECTIVES
To understand the importance to Project Management of
compounding and discounting in order to compare present worths in
alternative projects.
To know how to calculate the compounding and discounting
rates for a project.
To be able to apply the concepts of compounding and
discounting to telecom projects and investment.
To be able to compare present worths of alternative projects.
TESTS AND MEASUREMENTS
The discussion summary regarding the telecom examples in
compounding and discounting.
The problem sets 2 and 3 on using compounding, discounting
and annuity factors.
Problem set 4 on comparing present worths.
The quiz question on what discount rate should be used for
telecom projects in participants' country.
Application to the Country Team Project of discounting and
compounding techniques.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are
The solution to the problem sets 2 and 3 are provided in the
Instructor's Guide for this lesson.
The answers to the quiz should show participants'
understanding of the concept of opportunity costs of capital and a
range of rates in the economy as well as the risk (low) premium
for telecom projects.
The compounding and discounting skills to be applied to the
Country Team Project should reflect the present worths.
WEEK 3-A
TOPIC: ECONOMIC COST/BENEFIT ANALYSIS
SCOPE:
LEARNING OBJECTIVES
To understand the importance to Project Appraisal of the use
of economic cost/benefit analysis or least cost analysis
To know how to conduct a cost analysis by identifying all
costs, calculating incremental project costs, excluding non-
economic items, valuing economic items, estimating externalities,
calculating annual totals, using constant prices.
To be able to apply to both cost-benefit analysis and least
cost analysis to the Country Team Project and to telecom projects
in general.
TESTS AND MEASUREMENTS
The discussion summary regarding cost analysis of telecom
projects and parallels.
The exercises in Parts I, II, and III on cost analysis on
identifying all costs, calculating incremental project costs,
excluding non-economic items, valuing economic items, estimating
externalities, calculating annual totals, and using constant
prices.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are the importance of carefully identifying all costs,
including economic and non-economic items.
The solutions to Parts I, II, and III exercises are provided
in the Instructor's Guide for this lesson.
WEEK 3-B
TOPIC: ECONOMIC COST/BENEFIT ANALYSIS AND LEAST COST ANALYSIS
SCOPE: Benefit Analysis:
Least Cost Analysis
LEARNING OBJECTIVES
To understand the importance to Project Management of doing a
benefit analysis in detail and then comparing costs and benefits.
To understand why and when to use economic cost/benefit
analysis or to use least cost analysis.
To know how to analyze the benefits of a project, including
identifying all benefits, calculating incremental benefits,
excluding non-economic items, valuing economic items, estimating
externalities, adding benefits by year, using constant prices.
To know how to comparing costs and benefits by calculating
the net benefits and discounting, calculating net benefit streams,
discounting, measures of project worth, sensitivity analysis, and
assessment of intangibles.
TESTS AND MEASUREMENTS
The exercises in Part IV and V on benefit analysis.
The exercises in Part VI and VII on comparing costs and
benefits.
Quiz on what is the purpose of economic analysis of projects.
EVALUATION CRITERIA
The solution to the exercises in Part IV, V, VI and VII are
provided in the Instructor's Guide for this lesson.
The responses to the quiz should be to show the benefit of
the project to the country vs. to the entrepreneur.
WEEK 4-A
TOPIC: INTRODUCTION TO PROJECT IMPLEMENTATION
LEARNING OBJECTIVES
To understand what Project Management is, and the difference
between project management and functional management.
To be able to describe the Project Life Cycle and to
distinguish between a project and a program.
To know the steps in defining project objectives and the
Scope of Work.
To understand the process of Project Management and the
Quadruple Constraints of Time/Cost/Performance Specs and
Resources.
To apply these skills to telecom projects, specifically to
the Country Team Project.
TESTS AND MEASUREMENTS
The discussion summary regarding Archibald's Chapters 1 and 2
and Isreal's article on project implementation.
Develop a list of the kinds of problems likely to be
encountered during the Country Team Project.
Draft a proposed "Project Life Cycle" for Team project;
define the Project Objectives and Scope of Work, and establish a
Hierarchy of Objectives. Apply the key points of the Process for
Project Management to Team project and analyze the Quadruple
Constraints: Time/Cost/Performance Specs and Resources.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are the nature of a project as compared to a program or
task. The key concepts are single point of integrative
responsibility, integrative planning and control, single point of
integrative responsibility, and integrated project planning and
control.
The list should reflect the broad scope suggested in the
readings of Youker and Rondinelli. The skills to be applied to
the Country Team Project are identifying potential problems and
being able to analyze them and suggest responses.
Team Project Life Cycle should reflect the elements discussed
in previous classes and readings.
WEEK 4-B
TOPIC: ANALYZING THE PROJECT ENVIRONMENT
LEARNING OBJECTIVES
To understand the importance to Project Management of knowing
the relevant environment, of identifying the key stakeholders, and
of evaluating the dependencies and risks.
To be able to analyze the project environment of a telecom
project, specifically the Country Team Project.
TESTS AND MEASUREMENTS
The discussion summary regarding what are the relevant
telecom issues in the context of the lecture and readings.
Develop a chart with telecom elements identified.
The quiz question on why project objectives are important.
Application to the Country Team Project of the environmental
analysis, including relevant stakeholders and dependencies.
Prepare a continuency plan and an environmental scan chart for the
project.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are the five classifications of elements outlined on CN
848, pgs. 4-5.
The chart should cover all or most of the general elements
outlined in the reading.
The response to the quiz should indicate that the objectives
in fact define the project.
The Country Team Project environmental analysis should
indicate the key actors and factors and should be a broad ranging
scan.
WEEK 5-A
TOPIC: ORGANIZATIONAL STRUCTURE AND THE ROLE OF THE PROJECT
MANAGER
LEARNING OBJECTIVES
To understand the importance to Project Management of the
organizational structure and the significance of authority and
responsibility.
To know the concepts of organizational design, and to be able
to briefly define three structures: Functional, Matrix and Project
Structures.
To understand the difference in managing in Matrix structures
and be able to identify its advantages and disadvantages.
To have a basic understanding of the role of the Project
Manager.
TESTS AND MEASUREMENTS
The discussion summary regarding the advantages and
disadvantages of the three types of structures and analysis of
which are used in telecom projects.
Exercise 6.1 - 6.9 in Chapter 6.
Summary of discussion of the key points on the role and
responsibilities of the Project Manager and relate to Telecom
Administration.
Summary of discussion of the management of multiprojects in
participants' Administration and the key points in Chapter 4 of
Archibald.
Identify the key points and describe the parallels in telecom
in Chapter 5 on "Organizing the Program/Project Management
Function."
Application to the Country Team Project by summary of group's
conclusions on how Team Project should be organized and staffed.
Outline the functions of the Project Office. Summarize the duties
of the Project Manager, Project Engineer, Contract Administrator,
Project Controller, Project Accountant, Manufacturing Coordinator,
and Field Project Manager.
EVALUATION CRITERIA
Faculty assessment based on comprehensiveness of analysis of
the issues identified in the text.
WEEK 5-B
TOPIC: ORGANIZATIONAL STRUCTURE AND THE ROLE OF THE PROJECT
MANAGER
LEARNING OBJECTIVES
To understand the importance to Project Management of who is
designated as the Project Manager and what qualifications they
should have.
To be able to chart the organizational structure of a project
and define the role of its project manager, particularly in regard
to the Country Team Project.
TESTS AND MEASUREMENTS
Case study on "Damaa-Special Drainage Project--Who Should be
Project Manager?"
Exercises 7.1 - 7.12 on organizational processes and systems
by Doel in Management Training.
Apply to Country Team Project with a chart of organizational
arrangements.
The quiz question on what should be the criteria for
selecting a project manager in their telecommunications
administration.
EVALUATION CRITERIA
The key points that should be included in the case study
summary are the appropriate criteria for selecting a project
manager and why promising though different candidates might be
chosen.
The answers in the exercise should reflect the main points
made by Doel.
The organizational chart for the Country Team Project should
be comprehensive and show the reporting and coordinating
relationships and should reflect the nature of the project and the
make-up of the team.
The answer to the quiz question should show an understanding
of the nature of the Project Manager job in the telecom
administration.
WEEK 6-A
TOPIC: TEAMBUILDING AND LEADERSHIP
LEARNING OBJECTIVES
To understand the importance to Project Management of
leadership roles and team building to achieve organizational
objectives.
To understand different communication styles and the dynamics
of group and interpersonal relations.
To know how to resolve problems encountered in building a
team.
To apply these skills and translate them into specific team
building steps for projects and for the Country Team Project in
particular.
TESTS AND MEASUREMENTS
The discussion summary regarding the key issues for telecom
as described in "Where Leadership Leads...", and the key ideas
from the "Management of People Towards the Accomplishment of
Organizational Objectives."
The problem set, "Communication: A Self Assessment Exercise"
by Casse.
Application to the Country Team Project through discussion
and summary of conclusions regarding members of the team and
obstacles to team building.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are an identification of behavioral science techniques for
management as they relate to the Telecom Administration, as
outlined in the reading.
The solution to the problem set as provided in the
Instructor's Guide for this lesson.
The skills to be applied to the Country Team Project should
include the ability to determine specific team building steps that
can be taken to enhance the organizational goals for the group.
WEEK 6-B
TOPIC: TEAMBUILDING AND LEADERSHIP
LEARNING OBJECTIVES
To understand the importance to Project Management of
conducting effective meetings and conflict resolution.
To know the strategies for resolving conflict in an
organization and the appropriate style of meetings for varying
situations.
To apply these strategies and decisions to a
telecommunications project.
TESTS AND MEASUREMENTS
The discussion summary regarding conflict, conflict
resolution, and management styles. Also, a summary of effective
meetings from "Motivation in Task Oriented Groups", "What is
Meeting Leadership", and "25 Ways to Wreck a Meeting" from CN-414.
The exercise utilizing CN-846.
The quiz question on why team building is important for
projects.
Application to the Country Team Project through decisions on
meeting styles and leadership roles.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are sources, consequeces, and advantages of conflict, and
methods of and approaches to conflict resolution as outlined in
CN-846, as well as a definition of conflict itself. Identify
useful strategies for resolving conflict during the Team Project.
Also covered should be techniques for interaction to promote
motivation and successful task accomplishment as outlined in CN-
414, as well as an identification of the ways a meeting can be
"Wrecked" and remedied in the Telecom organization.
The solution to the problem set as outlined in CN 846. Each
team member's managements style for resolving conflict will be
evaluated according to the chart on item 15.
The answer to the quiz question should be that because
various departments have to work together and the Project Manager
must use influence rather than authority.
The skills to be applied to the Country Team Project are
displayed through decision making on who on the Project Team tends
to play which roles, and what style of meetings the Team will use
for different purposes.
WEEK 7-A
TOPIC: PROJECT BREAKDOWN STRUCTURE
LEARNING OBJECTIVES
To understand the importance to Project Management of project
definition and the elements or processes of project breakdown
structure.
To be able to define and display the products/services to be
developed or produced and to relate the elements of work to each
other and to the end result; form a logical, organized base from
which to identify phases and resources, establish planning
assumptions, chart of accounts, work packages, level of detail,
and prepare mastery summary plan.
TESTS AND MEASUREMENTS
The discussion summary regarding the analysis and synthesis
of the elements of WBS, and the resulting outputs, as outlined in
the class materials and CN-851; similar coverage of "Planning the
Project" by Archibald.
The problem set - ME-8109 - prepared by Youker, modified to
be a rural telecom system
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are the project definition of project objectives and the
basic elements of project breakdown structure including: major
phases, end items and sub-systems, organizational
responsibilities, project cost accounting systems, and work order
system; concepts and tools for network planning, assigning
responsibilities, matching accounting systems to planning systems,
establishing a framework for reporting and control, etc.
The solution to the problem set as organized in the
Instructor's Guide and evaluated by the faculty to ensure that the
project breakdown structure was modified appropriately to a
telecom project.
WEEK 7-B
TOPIC: PROJECT BREAKDOWN STRUCTURE
LEARNING OBJECTIVES
To know the process of specifying the project objectives and
then breaking the total project effort into convenient
subcategories.
To apply these guidlines to the team project of the
Telecommunications Administration.
TESTS AND MEASUREMENTS
The discussion summary regarding the key points in the UNIDO
reading, identifying the elements that will assist in doing the
project breakdown structure exercise.
The quiz question on what are the basic steps for preparing
the Project Breakdown Structure.
Application to the Country Team Project of the guidelines
covered in the course materials.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are the major types of information needed for project
implementation: financing; structure and scope; action planning
and control; resource planning and budgeting; contracting, work
authorization, and resource control; product; and environment
information.
The answer to the quiz question should list the steps per the
course note.
The skills to be applied to the Country Team Project should
be checked against the comprehensiveness of the team Project
Breakdown Structure report submitted to the faculty.
WEEK 8-A
TOPIC: PROJECT PLANNING WITH CPM
LEARNING OBJECTIVES
To understand the importance to Project Management of the
various techniques in the Critical Path Method (CPM) and when each
should be used. These include preparing the lists of activities,
Gantt or Bar Charts, Precedence Diagrams (CPM), Arrow
Diagrams and PERT, as well as the critical function of time
estimating.
To learn about how special software packages for Projects
Management that can be used on PCs should be used.
To know how to do do basic bar charting, precedence diagrams,
critical path methods and similar techniques manually.
To apply these techniques to telecommunications projects.
TESTS AND MEASUREMENTS
The discussion summary regarding which method and technique
to use for the will reflect the understanding of the strengths and
weakness of each method and suitability for different types of
projects.
The XYZ Problem and the ABC Exercise will test the ability to
do basic charting.
The exercise on Preparing a Project Appraisal PERT/CPM
exercise test the ability to do a CPM and to apply it.
Application of the technique will be tested in the Telecom
Exercise in which a CPM for installing a telephone line will be
done by the group.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary of which methods to use should be suitability based on
complexity of the project, the nature of the project, the
available data, and the purpose of the CPM.
The solution to the exercises are provided in the
Instructor's Guide for this lesson.
The solution to the PERT/CPM is provided in the Instructor's
Guide for this lesson.
The application to the telecom task will be evaluated by the
faculty based on the selection of the method, the rationale and
the completeness of the technique that is produced.
WEEK 8-B
TOPIC: PROJECT PLANNING WITH CPM
LEARNING OBJECTIVES
To understand the importance to Project Management of the
various techniques in the Critical Path Method (CPM) and how and
when each should be used.
To know how to do do basic bar charting, precedence diagrams,
critical path methods and similar techniques manually.
To apply these techniques to a case study of a
telecommunications project.
To apply these techniques to the Country Team Project.
TESTS AND MEASUREMENTS
The discussion summary regarding which method and technique
to use for the Country Team Project will reflect the understanding
of which method is best in which circumstances.
The discussion summary regarding the key points in "Methods
of Controlling Project Implementation" will reflect participants'
understanding of the benefits and how to use these techniques.
The case study on the "Telephone Project"
The quiz question on what the purposse of a CPM network is.
Application to the Country Team Project by preparing a CPM
schedule for the project and transmitting to faculty.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are the criteria for selecting specific techniques.
The key points that should be included in the discussion
summary are the benefits of control that a Project Manager has
when using a CPM throughout implementation.
The case study results will be evaluated by the faculty based
on the analysis of the issues and indications of the ability to
select and apply the appropriate techniques.
The answer to the quiz question is how it helps to define who
does what, when on a project in general, and specifically its
use in communication, coordinatin, discipline, simulation,
allocation, commitment, control, focus and evaluation.
The CPM skills applied to the Country Team Project will be
evaluated based on completeness, competence in execution, and
appropriateness of the techniques selected.
WEEK 9-A
TOPIC: COMPUTER CPM
SCOPE: CPM Using InstaPlan Software
LEARNING OBJECTIVES
To understand the benefits of Project Management software
programs and how and when they should be used.
To know how to use InstaPlan.
To apply InstaPlan to specific exercises in the Training
Manual.
TESTS AND MEASUREMENTS
The exercises in the documentation and 3-lesson tutorial, and
in the Self-Instruction Guide for InstaPlan are the tests for each
step.
Application to the Orange Grove case study in the Guide.
EVALUATION CRITERIA
The solutions to the exercises in the tutorial are provided
in the documentation.
The answers to the case study on Orange Grove and other
assignments are provided in the Self-Instruction Guide.
WEEK 9-B
TOPIC: COMPUTER CPM
LEARNING OBJECTIVES
To understand the benefits of Project Management software
programs and how and when they should be used.
To know how to use InstaPlan.
To apply InstaPlan to specific exercises in the Training
Manual and to the Country Team Project.
TESTS AND MEASUREMENTS
Each participant (or pair) will demonstrate to the group the
techniques to be used for sceduling activities, entering
resources, schedulintg resource availability, and assigning
resurcps to activities.
A quiz question on what the benefits of a computer-based CPM
and the software such as InstaPlan.
The CPM developed for the Country Team Project will be
transferred to InstaPlan and transmitted to the faculty.
EVALUATION CRITERIA
The solutions to the exercises in the tutorial are provided
in the documentation.
The answers to the case studies and other assignments are
provided in the Self-Instruction Guide.
Responses to the quiz should reflect the benefit of
flexibility and being able to do a quick updating.
The faculty (Mr. Solomon) will evaluate the correctness and
thoroughness with which the group developed the InstaPlan model
for the Country Team Project CPM.
WEEK 10-A
TOPIC: SCHEDULING AND RESOURCE ALLOCATION
LEARNING OBJECTIVES
To understand the importance to Project Management of the
resource allocation, manpower leveling, Time/Cost/Risk tradeoffs,
and reducing duration (Crashing).
To know how to schedule and allocate resources.
To apply to a case study.
To apply to the Country Team Project.
TESTS AND MEASUREMENTS
The "Jamhuri Sawmill PERT/CPM Exercise" will test the ability
of participants to schedule and allocate resources in a case study
situation.
Preparing a resouorce allocation and manpower leveling for
the Country Team Project.
Preparation of the Jamhuri exercise on InstaPlan.
EVALUATION CRITERIA
The solution to the exercise is provided in the Instructor's
Guide for this lesson (IE-5020-S).
The skills and understanding that are applied to the Country
Team Project for resource allocation and manpower leveling will be
evaluated by the faculty based on the nature of each country's
project and the appropriateness of the techniques applied.
The InstaPlan version of Jamhuri will be evaluated by the
faculty.
WEEK 10-B
TOPIC: SCHEDULING AND RESOURCE ALLOCATION (Cont.)
SCOPE: Buy off on schedule and resources
Managing Project Execution
Risk Analysis
Coping with Changes and Problems
Interface management
LEARNING OBJECTIVES
To understand the importance to Project Management of the
buy off on schedule and resources, managing project execution,
risk analysis, coping with changes and problems, and interface
management.
To know how to do and apply the techniques.
To apply risk analysis techniques to the Country Team
Project.
TESTS AND MEASUREMENTS
The discussion summary of the key points in Mulvaney and
Archibald text materials and how to apply them to the Team Project
with a focus on management interface and potential changes and
problems.
The follow-up exercise on Jamhuri Sawmill.
The quiz question on what manpower leveling is.
Application to the Country Team Project of risk analysis
techniques.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are potential changes and problems in scheduling and the
importance of management interface.
The solution to the follow-up exercise is provided in the
Instructor's Guide for this lesson.
The answer to the quiz question should reflect the ability to
use float time to optimize resuorce use.
The skills to be applied to the Country Team Project are risk
analysis.
WEEK 11-A
TOPIC: BUDGETING AND COST CONTROL
LEARNING OBJECTIVES
To understand the importance to Project Management of
budgeting and cost control, specifically the function of the
budget formulation, cost estimating, concepts of cost control,
integrating time, cost and performance, earned value
reporting,
maintaining the baseline plan, variance analysis, configuration
management, potential problem and analysis and contingency
planning.
To know the methods for monitoring control of project costs.
To apply the evaluation processes to the Country Team
Project.
TESTS AND MEASUREMENTS
The discussion summary regarding reasons why cost control is
a major concern to Project Managers.
Application to the Country Team Project of the evaluation
processes to be summarized and transmitted to faculty.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are integrating time, cost and performance, earned value
reporting, maintaining the baseline plan, variance analysis, and
configuration management.
The skills to be applied to the Country Team Project should
be those outlined in Chapter 9 of the Archibald text, and the
monitoring and reporting techniques. The recommendations will be
evaluated by the faculty based on the nature of the Team project
and understanding of the techniques and the appropriateness of
them to the project.
WEEK 11-B
TOPIC: BUDGETING AND COST CONTROL
LEARNING OBJECTIVES
To understand the importance to Project Management of using
computer spreadsheets such as Quattro as a critical tool for
budgeting and cost control.
To know how to use Quattro for the basic functions of
spreadsheets.
To apply Quattro to create a spreadsheet for the Country Team
Project.
TESTS AND MEASUREMENTS
The exercises in the text material provided Quattro Made Easy
and the six lessons in the documentation "Quattro, Getting
Started"
The quiz on defining earned value analysis.
Application to the Country Team Project is to develop a
computer-based spreadsheet on Quattro and transmitted to faculty.
EVALUATION CRITERIA
The answers to the six lessons are provided in Getting
Started.
The answers to the exercises are provided in Quattro Made
Easy.
The response to the quiz is a method to integrate time, cost
and performance based on the budgeted value of work performed
representing performance.
The Quattro techniques and skills to be applied to the
Country Team Project should produce a spreadsheet appropriate to
their project.
WEEK 12- A and B
TOPIC: USE OF DATABASE MANAGEMENT SOFTWARE
LEARNING OBJECTIVES
To understand the importance to Project Management of using
computer-based relational data base software such as Paradox as a
critical tool for management reporting and MIS.
To know how to use Paradox for the basic functions of data
base management.
To apply Paradox to create a relational data base for the
Country Team Project.
TESTS AND MEASUREMENTS
The exercises in the text material provided Paradox Made Easy
and the lessons in the documentation Introduction to Paradox
As a homework assignment, individual participants will learn
one of the applications of Paradox sufficiently to present to the
total group.
The quiz on describing the benefit of database management
software.
Application to the Country Team Project is to develop a
computer-based database management system using Paradox for the
project and to be transmitted to faculty.
EVALUATION CRITERIA
The answers to the six lessons are provided in the
Introduction manual of the Paradox documentation.
The answers to the exercises are provided in Paradox Made
Easy.
The response to the quiz should describe the benefits of
being able to store and retrieve information.
The Paradox techniques and skills to be applied to the
Country Team Project should produce a database application
appropriate to their project.
WEEK 13-A
TOPIC: PROJECT REPORTING AND MANAGEMENT INFORMATION SYSTEMS
LEARNING OBJECTIVES
To understand the importance to Project Management of the
project reporting. To understand and appreciate the use of MIS
and reporting uses when attempting to introduce change in an
organization.
To know the basic purposes of reporting, and how to use the
key factors analysis.
To know the modes of reporting, how to monitoring a portfolio
of projects, the use of Management Information Systems and War
Rooms.
To understand the role of computer software for data base
management and the types of applications
To know how to develop and to uses Management Information
Systems.
To apply the techniques to the Country Team Project.
TESTS AND MEASUREMENTS
The discussion summary regarding the objectives, reporting
and reviewing as discussed in the reading on "Management Control
of a DFC"
Application to the Country Team Project of a reporting
process that identifies types of reports, frequency, and to whom
submitted. Development of a needs assessment for a Project
database.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are identfied in the reading.
The skills to be applied to the Country Team Project are use
of Paradox in building a database for the project. The
thoroughness of the list of needs will be evaluated as to its
appropriateness to the specific country Project.
WEEK 13-B
TOPIC: PROJECT REPORTING AND MANAGEMENT INFORMATION SYSTEMS
and IMPLEMENTING CHANGE
LEARNING OBJECTIVES
To understand the importance to Project Management of the
proper way of introducing change and implementing management
systems.
To know how to use these approaches in an industrial setting.
To apply to apply the techniques to the Country Team Project.
TESTS AND MEASUREMENTS
The discussion summary regarding how to implement change in
organizations applied to Team Project.
The problem in the case study on "Metal Industries."
The quiz question on the main lesson in the Metal Industries
case study.
Application to the Country Team Project of the key points of
Mulvaney regarding training requirements.
EVALUATION CRITERIA
The key points of the discussion should reflect awareness of
the impact of change on organizations.
The process for analysing the Metal Industries case study is
provided in the Instructor's Guide for this lesson. (ME 8101)
The answer to the quiz question should emphasize the need for
good planning and commitment and control at the beginning of a
project.
The training requirements plan should be described in terms
of the Telecom Administrations situation.
WEEK 14-A and B
TOPIC: PROCUREMENT OF GOODS
LEARNING OBJECTIVES
To understand the importance to Project Management of a
comprehensive policy and process for the procurement of goods and
equipment. To understand the need to schedule procurement into
the total project management schedule so that equipment delays to
not impact the project.
To know how to develop and complete the required documents.
To apply these principles to the telecommunications sector
and to the Country Team Project if relevant.
TESTS AND MEASUREMENTS
The discussion summary regarding planning for international
competitive bidding should follow the guidelines provided in the
Guide.
Subsequent discussion of the significance of notification,
prequalification, preparation and issue of bidding documents, bid
opening and evaluation, post qualification and contract award and
performance should be applied to the telecom sector and Team
project and transmitted to the faculty. A list of telecom
examples and suggestions for improving their process will be
developed.
Quiz question on identifying the most important aspect of
procurement.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are outlined in the Guide.
The faculty will evaluate the appropriateness of the
discussion summary as it is related to the telecommunications
sector and to the Team Project.
Response to quiz question should emphasize the critical
importance of planning ahead. Other answers will be valid as well
and will be assessed by the faculty.
WEEK 15-A
TOPIC: PROCUREMENT OF WORKS
LEARNING OBJECTIVES
To understand the importance to Project Management of the
Procurement of Works and the uses of it in telecommunications.
To know how to prepare the appropriate bidding documents and
how to review the bids.
To apply to the telecommunications sector in the types of
civil works required for developing the infrastructure.
TESTS AND MEASUREMENTS
The discussion summary regarding the characteristics of civil
works, procurement by contracting, use of the feasibility study,
obtaining a detailed design, and the various types of contracts
that can be used.
Application to the Country Team Project if there is a civil
work component.
EVALUATION CRITERIA
The key discussion points are provided in the Guide.
The faculty will evaluate the discussion points summarizing
the application to the telecom sector and the description of how
these principles apply to any civil works component of the Country
Team Project.
WEEK 15-B
TOPIC: PROJECT START-UP WORKSHOPS
LEARNING OBJECTIVES
To understand the importance to Project Management of the
Project Start-Up Workshops.
To know hnow to plan and conduct a Project Start-Up Workshop.
To apply this method to the Country Team Project.
TESTS AND MEASUREMENTS
The discussion summary regarding the use of the Project
Start-Up Workshop as a method of pulling together all of the
componments of project managment.
Discussion on the seminar outline and the checklists for
should reflect an understanding of who should develop such a
workshop.
The quiz question on the functions of a Project Start-Up
Workshop.
Application to the Country Team Project on how and when to
conduct such a workshop followed with development of the plan and
agenda for a workshop of the Team Project.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are the function of the workshops in integrating all the
previous planning and implementation, and of getting all parties
involved and committed.
The checklist provides the framework for evaluating the
discussion Instructor's Guide for this lesson.
The answer to the quiz question should reflect the various
fuctions described by Archibald in his lecture and text.
The techniques to be applied to the Country Team Project are
the planning the agenda and logistics for the workshop to start-up
their project and to bring closure to this phase of the project.
WEEK 16-A
TOPIC: USE OF CONSULTANTS
LEARNING OBJECTIVES
To understand the importance to Project Management of the
appropriate use of consultants and the importance of clearly
defining the scope of work and terms of reference.
To know the specific steps to be followed in seeking and
selecting consultants.
To apply these principles to the telecommunications sector
and to the Country Team Project.
TESTS AND MEASUREMENTS
The discussion summary regarding parallel examples in the
telecom sector.
The exercise in the manual on Terms of Reference
The exercise in Part III on Clients vs. Consultants
Summary of group discussion on the use of consultants.
The quiz question on the ten most important steps in project
management.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are provided in the Guide.
The solution to the exercises are provided in the
Instructor's Guide for this lesson.
The faculty will evaluate the discussion summary on the use
of consultants based on how completely it reflects the main points
of the module, and how it should apply to the Team Project.
The answer to the quiz question should reflect the 11 key
steps for planning project implementation, including defining
project objectives, analyzing the environment, developing the
project breakdown structure, reviewing organizational design,
preparing a detailed plan of activities (CPM), analyzing
resources, allocating resources and responsibilities, designing
project control and reporting, reviewing plans, developing
commitment, and providing a revised project plan for execution.
WEEK 16-B
TOPIC: PLANNING FOR MAINTENANCE
LEARNING OBJECTIVES
To understand the importance to Project Management and the
ultimate success of the project that there be planning for
maintenance.
To know how to evaluate a plan for maintenance.
To apply to the telecom sector and to the Team Project.
TESTS AND MEASUREMENTS
The discussion summary regarding planning for maintenance
should follow the key points in the discussion guide for this
module.
The exercise on developing the criteria for evaluation of
maintenance.
The exercise on calculating the maintenance options.
The exercise on calculating the economic return on
maintenance in general and as applied to the Team Project.
EVALUATION CRITERIA
The key points that should be included in the discussion
summary are outlined in the discussion guide and in the lecture
narratives.
The solutions to the three different exercises are provided
in the Instructor's Guide for this lesson.
The faculty will evaluate the analysis of the economic return
of maintenance as applied to the specific Team Projects based on
the thoroughness of the analysis and proper application of the
principles.
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